GEN-02 · Foundation
What a company knows, kept in one numbered place that outlives any one person.
Core system component
Watch
A short walkthrough: what GEN Knowledge Vault is, how it works, and how it's set up. Opens with the GEN mark and this product's name — every film in the library is made for its product.
What it is
Every company — and every person — gets a Knowledge Vault: a private, consistently structured store of the knowledge that makes the business run. Processes, decisions, standards, and hard-won lessons live as versioned records with an owner and a review date, not in someone's head or inbox. When people leave, the knowledge stays. When a company is duplicated, its vault pattern duplicates with it.
How it works
The vault is created with the company's standard structure the day the company enters the system.
Knowledge is captured as records: each carries company, owner, source, version, approval, and review date.
AI retrieval answers from the vault by permission-scoped lookup, with citations — and 'the vault doesn't say' is a valid answer.
Reviews run on schedule, so stale knowledge is refreshed or retired instead of silently rotting.
The details
Set up
Instantiate the standard vault structure from the company blueprint.
Seed it with the parent standards the company adopts.
Assign owners and review dates to the founding records.
Connect the vault to the company's agents and hubs with permission scopes.
Who it's for
The parent firm
Sets vault standards and sees aggregate vault health, not private contents.
The company
Owns its operational memory — the asset that survives staff changes and ownership changes.
The person
Holds a personal vault for their own role knowledge, which they can carry and curate.
Listen
Prefer to listen? The GEN Knowledge Vault audio review covers what it is, how it works, and why it matters — in a few minutes.
Connections
GEN-01 · FoundationGEN RegistryEvery company, person, and asset in the system carries one permanent number.Explore →
GEN-18 · Voice & CommunicationsGEN Site VoiceA voice agent on the site that knows the company and talks with visitors, day or night.Explore →
GEN-19 · Voice & CommunicationsGEN Phone AgentAn AI agent that answers and works the phones — books, routes, and follows up.Explore →
GEN-03 · FoundationGEN BlueprintOne proven company setup, duplicated whole — never rebuilt from scratch.Explore →In the duplication blueprint
Duplicated with every company. The structure is identical everywhere; the contents are each company's own — that separation is what makes duplication safe.
